[抱怨别人不如看清自己]《堂吉诃德》中有个叫桑丘的侍从在遭遇不幸时，抱怨道：“命运女神像个喝醉了酒的婆娘，喜怒无常，而且双目失明，一味瞎干瞎闯！”这句话也许会博得很多不幸者的赞同，引起一片共鸣之声，但...+阅读
Task1: You rent a house through an agency. The heating system has stopped working. You phoned the agency a week ago but it has still not been mended. Write a letter to the agency. Explain the situation and tell them what you want them to do about it.
To: mr. S. Brown,
Manager
Best Agency Ltd.,
35, Willow .,
Greencity, Russia.
Tel: (812) 345-46-76
Fax: 534-87-78
Telex: (812) 657-78-89
e-mail: local_authority#
From: Helen Apple,
13, Willow Av.,
Greencity, Russia.
Tel: (812) 345-46-70
Dear Sir,
I am writing to you to inform you my heating system hasn't been working since the 5 th of December this year. I contacted your pany and explained mr. S. Switch on the 7 th of November that my heating system has stooped working. But the situation hasn't changed till now.
The reason why it happened is not clear for me. Besides I he no possibility to repair the heating system myself and my waiting for the heating is very unpleasant for me and my family. To say more, the weather was really cold and I had to buy necessary warm clothes and a thick carpet to keep warm in the flat. I he bought a minimum of necessities:
a sweater - $107.34
pants - $38.67
a pair of socks - $04.44
a carpet - $1034.00
I cannot hide my disappointment but I still believe that "Best Agency" is a good and reputable pany. And I hope that the situation can be solved by the following ways: to pensate all my expenses according to the checks and , of course, I am expected the heating in my flat as soon as possible. Otherwise will be getting more and more expenses and I shall be obliged to address these claims to the superior authorities, that I do not want to do.
Your prompt actions and your quick answer will be appreciated by me, by my children, my grandparents and all my relatives.
With best wishes, mrs. Apple.
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