[英语特色教学总结]英语特色教学总结 本班是双语特色班级,幼儿皆已经过一年多的英语学习,实践证明：让孩子在语言发育时期就接触英语，同时运用英语和汉语表达自己的思想，对孩子的语言发展有很大好...+阅读

商务信函范文英语道歉篇一

Dear Mr. Grison

Thank you for your letter of 6 May 2004 concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now he it repaired and we will replace the faulty delivery free of charge within three days.

We he been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We he been supplying you for five years and you he always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our pany as your supplier in the future.

Your sincerely商务信函范文英语道歉篇二

Dear Mr. Sation

With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made.

The mistake was made because our puter broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

Your sincerely商务信函范文英语道歉篇三

Dear Mr. Clinton

Thank you for your letter of 9 May 2004 concerning faulty goods purchased in our store in London.

I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

Our pany in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I he pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

Yours sincerely

Paul Harvey

Customer Relations.商务信函范文英语道歉篇四

Dear Sir or Madam,

Thank you for letter of 5 May 2004.

I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff he recently been off sick. This, at a time when several of our employees take their annual lee, has resulted in unoidable delays in replying to letters.

I enclose the price list of our pany as requested and look forward to hearing from you.

Your sincerely商务信函范文英语道歉篇五

Dear Mr. Harrison,

Thank you for your telephone call of 18 May 2004.

I am extremely sorry for the delay in sending the sample shirt to you. It was late because Did Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.

I apologies again for the delay and I hope the sample will meet with your satisfaction.

Your sincerely

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