标题、作者、年份

《E-commerce: the role of familiarity and trust》

D Gefen - Omega, 2000

《What trust means in e-commerce customer relationships: an interdisciplinary conceptual typology》

DH McKnight,2001

《 Fuzzy decision support system for risk analysis in e-commerce development》

EWT Ngai, 2005

《 Interactive decision aids for consumer decision making in e-commerce: the influence of perceived strategy restrictiveness》

W Wang, 2009